Child Safety Policy

At Swifla, we are dedicated to providing a safe, respectful, and positive experience for all users, especially children and teens. Our child safety policy outlines the measures we take to protect minors on our platform.

1. Age Restrictions

Swifla is intended for users aged 13 years and older. Users under the minimum required age are not allowed to create accounts or use our services.

• Age is verified during registration.
• Accounts suspected to be created by underage users may be removed.

2. Parental Involvement

We encourage parents and guardians to actively participate in their children’s online activities. If you believe your child is using Swifla without permission, please contact us at support@swifla.com.

3. Content Moderation

Swifla uses a combination of automated systems and human moderators to remove:

• Sexually inappropriate or violent content
• Bullying, harassment, or hate speech
• Exploitation or predatory behavior
• Personal details shared by minors

Users can block and report content or profiles they find inappropriate.

4. Privacy by Design

• We do not serve personalized ads to users under 18.
• Data collection for minors is minimized.
• Messages are encrypted end-to-end.
• Location access is optional and disabled by default.

Read our full Privacy Policy.

5. Safe Interaction Features

• Default privacy settings for teen accounts
• Comment and message filters
• Livestream restrictions for young users
• Suspicious activity monitoring and alerts

6. Education & Resources

We provide users with tips, safety reminders, and links to trusted resources on online behavior, digital citizenship, and reporting abuse.

7. Reporting Concerns

If you have safety concerns or need to report an issue, please contact our Safety Team at: safety@swifla.com

8. Legal Compliance

Swifla complies with all relevant child protection laws including:

• Children’s Online Privacy Protection Act (COPPA – USA)
• General Data Protection Regulation – Kids (GDPR-K – EU)
• Kenya Data Protection Act (for local compliance)